Shipping Policy

Last updated: October 30, 2026

At Picklix, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are processed after successful order placement and payment confirmation, where applicable.

Orders are generally processed on business days. Processing may take longer during weekends, public holidays, promotional periods, or circumstances beyond our control.

Your order is not considered dispatched until it has been handed over to the delivery or courier partner.

2. Shipping Locations

Picklix aims to serve customers across India, subject to serviceability at the delivery address.

Delivery availability may depend on the destination PIN code and the coverage of our delivery partners. If delivery is unavailable for your location, we will communicate this where possible.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your order.

Shipping charges may vary depending on factors such as delivery location, order value, package size, and available shipping services.

Any free-shipping offers or promotional shipping terms will be communicated separately and will apply according to their stated conditions.

4. Estimated Delivery

Delivery timelines may vary depending on the destination, courier service, product availability, and other operational factors.

Any estimated delivery date or delivery window displayed during checkout or communicated after purchase is an estimate and is not a guarantee unless expressly stated otherwise.

Delivery may be delayed due to weather conditions, transport disruptions, public holidays, operational issues, or other circumstances beyond our reasonable control.

5. Order Tracking

Where tracking is available, tracking details will be shared after your order has been dispatched.

Tracking information may take some time to appear or update after dispatch, depending on the courier partner.

If your tracking information has not updated for an extended period or your order appears delayed, please contact us at support@picklix.in with your order number.

6. Incorrect Address and Delivery Issues

Please ensure that your shipping address, contact details, and PIN code are accurate when placing your order.

Incorrect or incomplete delivery information may cause delays, failed delivery attempts, or additional delivery arrangements.

If a delivery attempt fails, the courier partner may follow its applicable redelivery or return-to-sender process. Contact us if you need assistance with a delivery issue.

7. Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains an incorrect product, or appears to be missing an item, please contact us promptly at support@picklix.in.

Include your order number and a description of the issue. Photographs of the package and product may help us review your request.

We will assess the issue and work with you toward an appropriate resolution in accordance with our Return and Refund Policy and applicable law.

8. Changes to Orders

If you need to change your shipping address or other order details, contact us as soon as possible.

Changes may not be possible after an order has been processed or dispatched. We cannot guarantee that a requested change can be accommodated.

9. Contact Us

For questions about shipping, delivery, or order tracking, contact:

Email: support@picklix.in

Please include your order number so we can assist you more efficiently.

Thank you for shopping with Picklix.