Terms of Service
Last updated: October 30, 2026
1. Overview
Welcome to Picklix. These Terms of Service govern your access to and use of our website, online store, and related services.
Throughout these Terms, “Picklix,” “we,” “us,” and “our” refer to Picklix. “You” and “your” refer to any person visiting our website, browsing our products, creating an account, or placing an order.
By accessing our website or purchasing from us, you agree to these Terms and our applicable store policies. If you do not agree, please do not use our services.
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to offer products and services to you.
2. Eligibility and Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must provide accurate information when placing an order, contacting us, or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.
You must not use our website to engage in fraud, unlawful activities, unauthorized access, or any activity that interferes with the security or operation of the store.
3. Products and Availability
We aim to display accurate product descriptions, photographs, specifications, and prices. However, minor differences in product appearance, packaging, or presentation may occur.
Product availability may change without notice. We reserve the right to correct errors in product information and to discontinue products where appropriate.
If a material error affects an order you have placed, we will take appropriate steps to address it in accordance with applicable law.
4. Prices, Taxes, and Promotions
Product prices and applicable charges will be displayed on our website or at checkout.
Taxes, shipping charges, discounts, and other applicable fees will be shown where required before you complete your purchase.
We may offer promotional codes, discounts, or special offers subject to their stated conditions. Promotions may have eligibility requirements, expiry dates, or restrictions on combining offers.
We reserve the right to correct pricing errors and address orders affected by such errors in accordance with applicable law.
5. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products under these Terms.
You will receive an order confirmation or other acknowledgement after placing an order. An acknowledgement does not necessarily mean that the order has been finally accepted or dispatched.
Orders may be delayed, declined, or cancelled where reasonably necessary, including in cases of product unavailability, suspected fraud, material pricing errors, or delivery restrictions, subject to applicable law.
If an order is cancelled after payment has been collected, any refund due will be handled in accordance with applicable law and our Return and Refund Policy.
6. Payments
Payments must be completed using the payment methods made available at checkout.
Payment processing may be handled by third-party payment providers, subject to their applicable terms and privacy practices.
We do not intentionally collect or store complete payment card details through ordinary customer support communications. You should not send payment credentials or passwords to us by email.
Orders may be subject to payment verification or fraud-prevention checks.
7. Shipping and Delivery
Shipping availability, applicable charges, estimated delivery times, and tracking information are described in our Shipping Policy or displayed during checkout.
Delivery estimates may vary by location and courier service. We will make reasonable efforts to fulfil orders, but delays may occur due to circumstances beyond our reasonable control.
Please ensure that your delivery address and contact information are accurate when placing an order.
Nothing in these Terms excludes any delivery-related rights available to you under applicable law.
8. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and cancellation requests are governed by our Return and Refund Policy and applicable law.
Please review that policy before purchasing. If you receive a damaged, defective, incorrect, or incomplete product, contact us at support@picklix.in with your order number and details of the issue.
Nothing in these Terms limits any consumer rights that cannot lawfully be excluded or restricted.
9. Intellectual Property
The website and its content, including text, graphics, logos, photographs, designs, and other materials, are owned by Picklix or used with permission, unless otherwise stated.
You may access and use this content for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, or commercially exploit website content without appropriate authorization, except where permitted by law.
10. Third-Party Services and Links
Our website may include services, integrations, or links provided by third parties, including Shopify, payment providers, and delivery partners.
We do not control all third-party websites or services. Your use of those services may be subject to their own terms and privacy policies.
The inclusion of a third-party link does not necessarily imply endorsement by Picklix.
11. Website Accuracy and Availability
We aim to keep our website available and information accurate. However, we do not guarantee that the website will always be uninterrupted, error-free, or available at every time or location.
We may update, suspend, or discontinue parts of the website when reasonably necessary, subject to applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, Picklix will not be liable for indirect or consequential losses arising from the use of our website or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
13. Privacy
Our collection and use of personal information are described in our Privacy Policy.
By using our website, you acknowledge that you have had the opportunity to review that policy. Any consent required by applicable privacy law will be obtained separately where necessary.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, or legal obligations.
The revised version will be published on this page with an updated date. Changes will apply as permitted by applicable law and will not remove rights that cannot lawfully be taken away.
15. Governing Law and Disputes
These Terms are subject to the laws applicable in India, to the extent consistent with applicable conflict-of-law rules and mandatory consumer protections.
Any dispute will be handled by the courts or other appropriate forums having jurisdiction under applicable law. Nothing in this section restricts any mandatory rights available to consumers.
16. Contact Us
If you have questions about these Terms, an order, or our services, please contact:
Email: support@picklix.in
Please include your order number when contacting us about a specific purchase.
Thank you for shopping with Picklix.